This executive level position is responsible for all technical services and planning management functions and is also the senior contact for vendors. By having a detailed understanding of QVCs internal and external engineering infrastructure, this individual partners with a cross-functional leadership team (Distribution, Finance, Human Resources, Facilities) to set the overall strategic vision that will yield optimal service and cost results, while fostering a positive work climate. In order to develop such strategies, and ensure plans are being effectively executed, the successful candidate outlines objectives and provides regular direction to the Managers within the organization. Regular interaction with Senior and Executive Leadership of organizations internal and external to QVC is required, and building credibility as the resident expert in Engineering, Technical Services and Planning strategy is a must.

Additional responsibilities include:
• Lead the Technical Services and Planning organization to provide cost effective facilities and processes that are technologically current and provide competitive functionality required to support the distribution / fulfillment organization.
• Lead the Technical Services and Planning organization to ensure that the equipment, buildings, fixtures and material handling systems are developed and maintained to deliver the required functionality and capacity necessary to execute the business requirements.
• Provide linkage to external organizations such as clients, consultants, vendors and competitors to ensure that QVCs expectations are fulfilled completely and competitively.
• Develop and implement strategies and processes for expansion of the company, particularly as it relates to the distribution / fulfillment operation.
• Ensure that appropriate external and internal benchmarking processes are in place and that the results are utilized to position QVC as one of the top distribution logistics organizations.
• Review existing operations to determine what improvements can be made with particular attention being paid to areas that allow for improved customer satisfaction, improved culture and cost reductions.
Qualifications & Requirements
Bachelors degree in Engineering required; Masters degree preferred.
15+ years related experience, including a minimum of 7 years management experience.
Distribution Center (DC) design, material handling and planning experience strongly preferred.
Technical knowledge of supply chain engineering, systems, design, and technical project management.
Demonstrated successes in staff development and project management as well as demonstrated leadership, initiative and decision making skills.
Experience in a B2C retail envionment is strongly preferred.
Ability to travel both domestically and internationally required.

QVC, Inc., a wholly owned subsidiary of Liberty Media Corporation attributed to the Liberty Interactive Group (Nasdaq: LINTA), is one of the largest multimedia retailers in the world, with annual revenue of more than $7 billion. QVC is committed to providing its customers with thousands of the most innovative and contemporary beauty, fashion, jewelry and home products. Its programming is distributed to more than 166 million homes worldwide. The companys Web site, QVC.com, is ranked among the top general merchant Internet sites. With subsidiaries in the United Kingdom, Germany and Japan, West Chester, Pa.-based QVC has shipped more than a billion packages in its 21-year history.

Location: Studio Park (West Chester, PA)
Employment Type: Division
Division: Strategic Bus. Analysis & Engineering
Shift: First

Please refer to job code 2078 when responding to this ad.